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December 26, 2007

The Slowest Day No More

Morning folks!!

This post was 12 years in the making. 1996 was my first Christmas online in which I had an online business earning significant revenue. From 1996 to 2006 Christmas Day was the single slowest day of the year. It wasn’t even close. Earnings and traffic down as much as 75%. I would be lucky to earn one SLOW days take on Christmas Eve and Christmas Day combined. Well 2007 is much different. Christmas Day traffic was down by about 20% and earnings were better than TEN other days in the month of December. This is simply amazing and LONG overdue. It means surfers are surfing and retailers are selling things. Did advertisers finally figure out that with every store closed in the real world that people will shop online and many of the gifts are cash or gift cards that are burning a hole in people's pockets? That online is the ONLY game in town on Christmas Day no matter where in the world you are?

There is a LOT of misinformation out there. For example, here is one nobody will agree with because folks just listen and repeat and don't observe for themselves. TODAY is the single busiest retail day of the year. The day after Christmas is the big one. Don't listen to the baloney that it isn't. It is. The difference between today and the day after Thanksgiving for example is today they are buyers. The day after Thanksgiving they are shopping. Looking. Deciding. Today, it is ALL about sales, returns, exchanges and spending those gift cards and cash. TODAY is the busiest retail day of the year. Just go to a Target and look how many extra registers are open today that were not open during the Christmas shopping season. Nobody will agree because the experts tell you HOG WASH and people repeat what they hear. There is no question in MY mind that TODAY, the day after Christmas is the busiest day. NONE! Now let me give one caveat. While it IS the BUSIEST day of the year, it may or may not be the day they ring up the most sales. Because of returns and exchanges that number is likely to be watered down. However I would venture to say that more total TRANSACTIONS are conducted today and that is why you will see big retailers set up extra registers and have a full staff. Going to the mall today? Going mid afternoon? As you vehemently disagree with me give it a second chance when you start looking for a parking space.

So the BIG news, Christmas Day is no longer the slowest day of the year and someday may actually being one of the busiest. Can you spell CAPTIVE AUDIENCE? I started my last post with the following sentence that I am going to use to close this post because I can’t wait to see it happen. AGAIN.  “In the first few weeks of the year we will hear how the experts are surprised about how strong online spending was. The experts are really no experts at all or they would have predicted what is coming not reacting to it.”

Have a GREAT day!
Rick Schwartz

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Comments

It would seem that US has been beaten by the UK in for online sales this Christmas not just in relative terms but in gross volume, if these reputable sources are to be believed:

Online spending from Nov. 1 through Dec. 21 increased 19 percent from a year earlier to $26.3 billion, Reston, Virginia- based ComScore Inc. said yesterday in a statement.

http://www.bloomberg.com/apps/news?p...kHy7Q&refer=us

The UK's 27 million online shoppers are expected to have spent £15bn online in the run-up to Christmas Day - up 60% on last year, according to Interactive Media and Retail Group (IMRG), the industry body for the electronic retail community.

http://news.bbc.co.uk/1/hi/business/7158751.stm

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